The ordering process consists of 5 steps.
As soon as we receive your reservation, MATHA RENT will accept it or not depending on the availability. Normally accepted via our online booking system. This is the reason why making your reservation some time in advance is important, especially during the peak season of July-August. In order a reservation to take effect, a down-payment is required. These payments will be RESERVED in your account until the final confirmation of the booking.
In case a booking is not confirmed for any reason, MATHA RENT Company does NOT have the obligation to reserve a car if the advance payment is not completed.
In case the booking is confirmed, the down-payment will be deducted from your account by MATHA RENT respectively, so make sure that the amount for the down-payment is available in your account. An automatic confirmation email for the reservation with details on the delivery of the car will be sent to you via e-mail, so make sure that the e-mail address you provide is correct.
In case MATHA RENT cannot confirm your order for any reason a cancellation e-mail will be sent to you with suggestions on changing your order; no payments will be captured from your account. It is essential that you provide a correct e-mail address and mobile phone number, as the voucher contains important information on the delivery of the rental car at your destination. Delivery instructions and telephone numbers will be written on your voucher. No refund is made due to unreceived or unread voucher.
Renter must be minimum 21 years of age to rent categories A, GM, B. 23 years for categories C, CA, D, G1, G2, K1F, K2F, for car rentals other car Groups, the Renter must have completed the 25th year of age. Senior driver fee (for drivers over 72 years old) will be applied. Maximum renters age 80 years old.
The Driver is required to have and display a valid Drivers' License issued at least a year ago, the ID card/valid Passport. Citizens of Non-EU countries or countries which are not a part of the International Driving Permit Agreement are required to have a valid international Drivers' License along with their regular Drivers' License.
It is agreed by the Lessor that the warranty for estimated charges is required to be deposited from credit card in advance at the beginning of rental with a minimum amount of €500,00 daily. No deposit is required for credit card holders, acknowledged to be acceptable by the Lessor. The minimum rental period is one (1) full day (24 hours). For each hour (up to three (2) hours) of using/holding the car in excess under the current agreement terms, the renter will be charged an excess fee amounting to 20% (1/5th) of the daily rental fee. Beyond the two hours excess time limit, the renter will be charged with an additional full daily rate. A security deposit will be blocked on the credit card at the time of pick up.
VISA & MASTERCARD cards are accepted. Debit cards, prepaid cards are accepted as forms of payment of the rental or to purchase additional products.
The Renter received the vehicle, which he examined and found it to his complete satisfaction, in perfect condition and appropriate for the purpose he rents it. The Renter must return Vehicle and all documents, tools and accessories that accompany it to the Lessor in the same condition he received it, at the location and on the date designated in this agreement. The time of returning the vehicle to the Lessor, the Renter must also remove all the personal object left in the vehicle, for which the Lessor does not assume any responsibility to store. Otherwise, and upon expiration of the agreed rental period, the Renter is obliged:
1) to pay to the Lessor the normal rental charge for the agreed period of renting the vehicle,
2) to compensate the Lessor for any loss and consequential damage, resulting from limiting the Lessor of further renting the vehicle (loss of earnings etc), and
3) to return the vehicle to its prior condition at his own expense.
The Lessor reserves the right to gain repossession and use of Vehicle at any time without notice, and without Renter's consent, but at Renter's expense, from any location, and by any means if, at the discretion of the Lessor, there is danger of damage or loss of Vehicle as well as risk of not receiving the rental charge or any other due compensation. Apart from the abovementioned cases, the Lessor has the right to gain repossession and use of Vehicle if it has been used in violation of this agreement or of the designated rental period.
The Renter has the obligation to compensate the Lessor in the event of theft, loss or damage to Vehicle and to any person (including his co-passengers) as well as to pay all consequential losses and damages suffered by the Lessor, irrespective to his fault. More specifically:
a2) The Renter is obliged to compensate the Lessor for anything that the Renter may have to pay to third parties, for damage that the Renter caused while driving the vehicle, and if not so, the Lessor reserves the right to seek legal action against such compensation with a statutory interest, as well as and any further damage (moral damage, etc.).
b) The Renter is responsible for the partial or total theft or loss of Vehicle, unless the Lessor exempts the Renter from the responsibility for total theft or loss of Vehicle. Such exemption is valid, provided the Renter has already agreed with the daily rental charge and the conditions of «Theft Protection» (TPC) of Vehicle, at the beginning of rental, as these terms are defined in the official Lessor' s price-list (tariff), by marking in the «Accepts» box on the front side of this agreement, provided that Renter has taken all the precautions to avoid total theft or loss of the Vehicle and has used it in compliance with the terms of this agreement. It is expressly agreed that theft or loss of the parts, accessories and/or equipment (partial theft) of the Vehicle is not covered by the abovementioned acceptance of «Theft Protection» (TPC).
d) The Renter is obliged, as a being the sole designated driver of the vehicle, not to grant the use of the vehicle to any third parties, not mentioned and agreed with the Lessor. Otherwise, the Renter is solely responsible for restoring any damage caused from the driver's fault to the vehicle or to third parties.
e) The Renter is obliged to drive the vehicle in accordance with the rules set by the Greek Driving Code, and in complete safety for himself, the vehicle and other road users. In the event that any damage will occur to the vehicle or to third parties due to non-prudent and safe driving of the Renter, and the Renter assumes the exclusive fault or even contributory negligence, the Renter is obliged to compensate the Lessor for any costs that may have to pay compensation for the damage suffered or to compensate third parties, and if not so, the Lessor has the right to seek compensation with statutory interest and any further damage claimed(moral damage, etc.) through court.
f) Vehicle replacement provided by the pick up location within 24 hours after contacting pick up brunch by phone/email. If the driver drives the vehicle off the official road network and the vehicle immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.
Renter shall pay to the Lessor by prepaid basis, unless agreed otherwise under a special written agreement, the following sums:
a) The daily fixed rental fee for the entire rental period.
b) The charges that correspond to the mileage covered by the vehicle with period unless otherwise agreed, based on the unit price per kilometer, as designated in the official Lessor's price-list (tariff). The number of the covered kilometers is computed according to the indications of the kilometer counter at the beginning and at the end of the rental period. In case the kilometer counter does not function, the charge is based on the number of kilometers between distances covered by the Renter with the Vehicle.
c) All charges concerning refueling of Vehicle, in case it is not returned in the same level, as it was checked, the time when the Vehicle was delivered to the Renter, the «Theft Protection» (TPC), the "Collision Damage Waiver" (CDW), the «Personal Accident Insurance» (PAI), the «Full Damage Waiver» (FDW) and any other charge provided by the terms of this agreement or by the official price-list (tariff). The Renter agrees and accepts that in case, at the end of the rental period, the Vehicle is not returned to the Lessor with the same level of fuel, as it was at the time when the Vehicle was delivered by the Lessor, then the Renter will be additionally charged with the «Refueling Service Charge» as such fee is determined in the official Lessor' s price-list (tariff).
d) Any taxes, duties and other expenses related to the rental of the Vehicle.
e) Any Lessor's costs, including attorney's fees and default interest incurred in collecting any kind of payments due to this rental or related to the repossession of the Vehicle by the Lessor.
f) Any fines, penalties, court costs and other expenses, imposed or to be imposed on the Lessor, due to the illegal use of the Vehicle by the Renter. In this later case, the Renter or additional driver, mentioned on the front side of this agreement, shall continue to be responsible for any illegal acts.
g) Any necessary cost for replacing or repairing of destroyed tires or wheels or any sums for restoring damages on the lower part of Vehicle, for repairing any other damage and also for compensating due to loss of Vehicle, unless the respective waivers have been accepted and their terms have been applied (article 5).
h) The additional charge for delivering or returning of the Vehicle and also the charge for its return to a location different from the one designated on the front side of this agreement without the Lessor's written consent, such charge being determined in the official Lessor's price-list (tariff).
i) The additional «Airport Service Charge» in case the Renter rented the Vehicle at a Lessor's branch located in an airport. The Renter agrees and accepts:
1. Granted discounts will be recalled, if the settlement of Lessor's account is not made within the set limits.
2. All charges are subject to final audit by the Lessor, and the Renter accepts them fully in their entirety with this agreement.
The Renter is expected to take good care of the Vehicle, to preserve it in good condition, to check its mechanical condition, the oil and water level, the tires, etc., and in general to behave and drive in a prudent manner. Any repair of the Vehicle by the Renter himself or any other person is prohibited without the Lessor's prior consent.
In addition to the aforementioned clauses, the Vehicle is prohibited:
a) to leave the national territory of Greece, or be loaded on train or ship or other means of transportation without the Lessor's prior written consent,
b) The Vehicle must not be used to carry, persons or property for hire,
c) To propel or to tow any vehicle, trailer or other object,
d) To participate in, or to follow racing competitions,
e) For subleasing to any third party by the Renter,
f) For purposes contrary to the Greek Law,
g) To perform for illegal acts (illegal transports,etc)
h) While the Renter or the additional driver of the Vehicle is under the influence of alcohol, hallucinatory drugs, narcotics, barbiturates or any other substance impairing his consciousness or ability to drive and react,
i) In contravention of any customs authorities, traffic or other regulations,
k) By any third person other than the Renter and any additional driver, for whom the Renter has accepted the daily charge for additional drivers, as such charge is designated in the official Lessor's price-list (tariff),
j) To transfer or carry heavy luggage, inflammable materials, staining or foul smelling goods, etc.
l) For vehicles returned with stained interior that cannot be cleaned with normal / common washing, customers will be charged for 90,00 euros plus Vat for the biological cleaning of the car.
If the Renter wishes to prolong the rental period of Vehicle, he has to notify the Lessor in writing at least twenty four (24) hours before the end of the agreed period, and receive the respective written approval. In case of violating this term and fails to notice the Lessor, the Renter will face both civil and penal liabilities for illegal use and possession of the Vehicle. In case of rental extension, the Renter will be bound by both the terms and conditions of the initial agreement and the rental extension agreement, irrespective of the Vehicle currently rented, or any replacements thereof.
The Renter expressly agrees that the Lessor is not responsible for any loss or damage suffered by the Renter or any third parties (human or animal), during the rental period and no claim be raised against Lessor for the above reason.
In case of any accident or any other incident (fire, theft, etc), the Renter or the additional driver(s) are obliged to proceed immediately to the following acts, by any appropriate means and without delay:
a. Inform the Lessor, and not assume any liability, guilt or claims of third parties in any way, directly or indirectly,
b. Note the details of the vehicle(s) engaged in the accident, the names and the addresses of the driver and car owner, as well as the names and the addresses of eye witnesses,
c. Notify the Police and the Insurance companies to investigate the conditions of the accident, and ease the care provisioning (by the Fire Department, ambulance para-medics etc.) to any injurers,
d. Inform the Lessor about all collected evidences in serious concern to the accident,
e. Obtain all relevant information from any third party,
f. Photograph the location of the accident and the vehicles, drivers, and/or any existing wounded people participating in the accident, if possible. The Renter must complete and sign an accident/theft report latest within twenty-four (24) hours at the nearest Lessor's branch and send all relevant documents or information to the Lessor. In case of theft or loss of Vehicle Renter must announce the incident, and submit a written report of the incident at the nearest police department within twenty - four (24) hours, and promptly receive a copy of the event report.
a) The Lessor provides the Renter and any additional driver with insurance coverage by insurance companies of the Lessor's choice offering coverage for death or injuries of third parties, passengers or not, of the Vehicle (the Vehicle driver is excluded) to the total maximum amount of € 1.220.000, for material damages of third parties, excluding the Lessor's vehicle, caused on objects inside or on vehicle, to the total maximum amount of € 1.220.000 under the condition that they have not violated any term of this agreement.
b) The Lessor provides insurance coverage against third parties only to those persons who use the Vehicle with its permission, by an insurance policy, the terms of which are available for examination.
c) The Renter, any additional authorized drivers and all other passengers of the Vehicle are not covered by «Personal Accident Insurance» (PAI) as such term is determined in the official Lessor's price-list (tariff), unless Renter accepts «Personal Accident Insurance» at the beginning of rental by marking in «Accept» box on the front side of this agreement, thus accepting the coverage provided by Lessor's insurance policy for personal accidents, as mentioned in the official price-list and paying the respective daily charge.
d) Luggage is not covered by insurance and the Renter is responsible for any loss or damage of property belonging to him or not. The Lessor holds no responsibility for any such loss, damage etc. at the time of rental or after the return of Vehicle to the Lessor.
In case of a cancellation of a reservation made through our web site, during the period of 72 hours before the rental starting date and if the customer has prepaid 20% of total amount, Matharent will fully refund the Renter. Cancellations made in to the rental date, the company does not refund any amount to the customer.
Also if the customer has made a reservation and has just given a deposit and canceled the reservation regardless of the time it will cancel it then nothing is returned.
The Renter consents to the storage of his personal data in the Lessor's electronic database. It is explicitly agreed that the Lessor is authorized to use such data, when the Renter makes incorrect statements at time of the rental, or violates the terms of this agreement, and reserves the right to pass on such data to the Authorities, in case there is suspicion of committing a criminal or other offence.
a. The Vehicle always remains a property of ''MATHA PC.", the present agreement acts only as a rental agreement. The Renter is not a Lessor's representative in any way and by any means. The Renter acknowledges that has acquired no other rights other than those stated in this agreement.
b. During the whole rental period, each and every additional drivers are separately and jointly liable with the Renter.
c. Likewise, in case that this agreement is signed by any representative of the Renter, he would be jointly and separately responsible with the Renter.
d. This agreement supersedes any other prior written or verbal agreement between the Lessor and Renter.
e. The Lessor cannot waive any of its rights deriving from the law and this agreement.
f. Any alteration of the terms of this agreement is not valid if not agreed in writing.
g. The Renter agrees and accepts that all above-mentioned terms are valid both in case of the initial agreement with the Lessor and in any case of extension of this time of the rental and/or replacement of the Vehicle by another, h. In case there is difference between the copies and the original of this agreement the original possessed by the Lessor always supersedes.
i. The contracting parties acknowledge and accept that all terms of this agreement are substantial and fundamental for the purpose of the hereof agreement.
This agreement is governed by Greek Legislation. Any and all disputes which may arise from this agreement between the Lessor and the Renter will be subject to the exclusive jurisdiction of courts of Athens in Greece.
NAXOS RENT A CAR by MATHA RENT
843-00 NAXOS, GREECE
TELEPHONE: (+30) 22850 24422
MOBILE: (+30) 6970 075519
MEMBER OF THE GREEK TOURISM ORGANIZATION